> For the complete documentation index, see [llms.txt](https://docs.hos.accessacloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hos.accessacloud.com/resdiary-api/readme.md). # Access ResDiary API Documentation Learn more about documenting APIs in GitBook. ### About The Access Group The Access Group is one of the largest UK-headquartered business software providers, founded in 1991 and employing over 7,500 people. The company serves more than 100,000 organisations across the UK, Ireland, US, and Asia Pacific. Our technology portfolio includes enterprise-grade solutions for finance, HR, payroll, payments processing, and sector-specific business management systems. Built on cloud infrastructure, our Access Evo platform leverages AI to deliver integrated software experiences across multiple business functions. As an integration partner, you'll benefit from our extensive ecosystem of connected services and our commitment to open APIs that enable seamless data exchange between systems. ### Access ResDiary Platform Overview ResDiary is a cloud-based restaurant reservation and table management platform deployed globally across 9,000+ hospitality venues, including restaurants, bars, hotels, clubs, and multi-venue groups. Built by hospitality experts for hospitality operators, ResDiary processes millions of bookings annually across 60 countries with dedicated regional support teams in the UK, Australia, New Zealand, Singapore, Indonesia, and North America. The platform provides comprehensive reservation management with zero commission booking across multiple channels including custom website widgets, Reserve with Google, Facebook, Instagram, and Dish Cult. ResDiary's core functionality encompasses real-time table management, automated guest communications, yield management for revenue optimisation, customer profile management, event bookings, and integrated payment processing with deposit and pre-payment capabilities. The ResDiary API enables third-party applications to integrate seamlessly with the reservation system, facilitating real-time booking management, guest data synchronisation, and operational workflow automation. Integration partners can leverage ResDiary's extensive hospitality ecosystem to connect with complementary systems including EPOS platforms, Property Management Systems (PMS), marketing automation tools, and staff management solutions, creating unified technology stacks that streamline venue operations and enhance guest experiences. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.hos.accessacloud.com/resdiary-api/readme.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.