> For the complete documentation index, see [llms.txt](https://docs.hos.accessacloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hos.accessacloud.com/tonic-api/readme.md).

# Access Tonic API Documentation

Learn more about documenting APIs in GitBook.

### About The Access Group

The Access Group is one of the largest UK-headquartered business software providers, founded in 1991 and employing over 7,500 people. The company serves more than 100,000 organisations across the UK, Ireland, US, and Asia Pacific. Our technology portfolio includes enterprise-grade solutions for finance, HR, payroll, payments processing, and sector-specific business management systems. Built on cloud infrastructure, our Access Evo platform leverages AI to deliver integrated software experiences across multiple business functions. As an integration partner, you'll benefit from our extensive ecosystem of connected services and our commitment to open APIs that enable seamless data exchange between systems.

### Access Tonic Platform Overview

**Access Tonic** is a cloud-based event ticketing platform designed specifically for hospitality venues including bars, restaurants, clubs, hotels, and event spaces across the UK and internationally. Part of the Access Group's hospitality ecosystem alongside Access Collins (reservation management) and DesignMyNight (discovery platform), Tonic operates on a zero-upfront-cost model with commission-based fees, making professional ticketing accessible to venues of all sizes.

The platform provides comprehensive event management functionality including ticket sales, promotional codes, QR code check-in via mobile scanning apps, customer data collection, and real-time analytics. Automatic listing on DesignMyNight provides marketing exposure to up to 3.9 million monthly users.

The **Access Tonic API** enables clients to build custom web booking flows through the availability API, allowing venues to create bespoke ticketing experiences that align with their brand and customer journey requirements. The reporting APIs facilitate data ingestion into business intelligence tools, providing venues with the flexibility to incorporate ticket sales data, attendee information, and event performance metrics into their existing analytics and reporting infrastructure for comprehensive operational insights and decision-making.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.hos.accessacloud.com/tonic-api/readme.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
