Booking Status

The following table contains the list of valid statuses that a booking may have, along with a description of what each status means.

Unconfirmed

NOT A BOOKING - The booking is only provisional. This usually means that it requires a deposit to be paid or credit card details to be stored before it can be marked as confirmed.

Booked

BOOKING - The booking is confirmed on the diary. This is effectively the same as the "Confirmed" status.

Confirmed

BOOKING - The booking is confirmed on the diary.

Closed

BOOKING - The booking has been closed (i.e. the meal is complete and the customer has left the restaurant).

Cancelled

The booking has been cancelled. This is typically because the customer can't make it, or because they are a no show.

Wait

The customer is on the standby list.

Declined

The customer has been declined from the standby list.

Bumped

BOOKING - The booking has temporarily been unallocated, and no-longer appears on the diary. A member of the restaurant staff needs to move it back onto a table on the diary.

WaitListQueued

The customer has been added to the W8LIST.

WaitListQueueDeclined

The customer has been declined from the W8LIST.

WaitListQueueAccepted

The customer has accepted their table and should be coming back to the restaurant.

WaitListQueueReAdded

The customer has been re-added to the W8LIST. This may be because they were previously declined, or because they were seated, but haven't arrived yet.

Locked

NOT A BOOKING - Not a real booking. Used internally to indicate that the particular timeslot cannot be booked because a booking is in process on it. You should never receive bookings in this status from the API.

Expired

NOT A BOOKING - Unused.

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