Ongoing Support

Integration Support: [email protected]

  • Hours: 9am - 9pm (UK time)

  • Live integration-related queries and issues

  • Support team raises internal cases on behalf of partners

Operational Support:

  • End-customer operational issues via existing support channels

  • Partners should not contact support directly for customer issues

Important: Do not poll API endpoints. The API is designed for event-driven integrations, not continuous polling.

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