Customer Account Managers

Customer Account Managers

For new integration requests, contact the relevant customer account manager who will facilitate introduction to the EPOS Product Team.

Note: All integrations must be customer-sponsored. Independent integrators should work with an existing Access customer who will request the integration.

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Important Reminders

Do Not Poll Endpoints The API is designed for event-driven integrations. Continuous polling of endpoints is not supported and may result in integration being restricted.

Operational Support Escalation End-customer operational issues must go through their existing support channels. Integration partners should not contact support directly on behalf of customers - customers should raise issues themselves, which support will handle and escalate to partners if needed.

Regional Availability API currently available in UK and Ireland only.

NDA Requirement Non-Disclosure Agreement must be signed before receiving:

• Test environment credentials

• Detailed technical documentation

• Access to development resources